Emergency Services

The Consular Agency assists US citizens in cases of emergency including, but not limited to, those arising from death, hospitalization, illness, arrest, and crime victimization. If such an emergency should arise, please call the 24 hour emergency hotline: 02-290-351. Citizens with lost or stolen passports must go in person to apply for a same-day emergency passport at one of the following Consulates in Italy: Milan, Florence, Rome or Naples. The Venice office is not equipped to offer same-day passport services.

SEE OUR SECTION ON EMERGENCY SERVICES on: https://it.usembassy.gov/u-s-citizen-services/

Passport and Citizenship Services

The Consular Agency in Venice accepts all passport renewals and applications for Consular Reports of Birth Abroad (CRBA) by appointment only. Applications for these services will be transmitted to the Consulate General in Milan for processing.

Passports and other documents will be either picked up at the consular agency – or – returned to you via courier. For detailed information on the documentation required for these services please consult the pages on U.S. Citizen services.

Notarial Services

Notarial services, including signature notarizations, certified copies of documents and marriage affidavits, are performed by appointment only. You will need to present a valid photo ID (such as a passport or carta d’identita) in addition to the documents required for the service. All fees are paid in euro cash only; please inquire about current fees when making your appointment.

If the document to be notarized specifically requests witnesses, you must arrange for them to accompany you to your appointment. The Consular Agent cannot sign as a witness.

U.S. Visa Services

The Consular Agency in Venice does NOT provide U.S. visa services. For more information, or to schedule an appointment please see the Visa Information Website.

Hours of Operation

Non-emergency services are offered Monday through Thursday, based on availability, and are by appointment only. Please call or email the office with a detailed appointment request. Immediate appointments for non-emergency services cannot be guaranteed so please be sure to schedule your appointment ahead of any travel or other deadlines you may have. The Consular Agency is closed on all American and Italian holidays.

Location and Contact Information

The Consular Agency is located in the General Aviation Terminal (private flights) of the Marco Polo Airport at the airport’s boat docks. The closest parking lot is Parking Lot 1. ACTV (www.actv.it) and ATVO (www.atvo.it) buses run frequent service to the airport’s commercial terminal, which is just a 5 minute walk from the office following posted signs for the boat docks. Alilaguna (www.alilaguna.it) boats depart from Venice and dock at the General Aviation Terminal where the office is located.