Reduced Consular Services in Rome Due to Major Construction

The Rome Consular Section will undergo a major construction project over the next several months. During the project, the Consular Section will continue to provide services for American Citizens, Lawful Permanent Residents, and nonimmigrant visa applicants, but with modifications to services and hours. The public may experience longer wait times and limited appointment availability.   


Services for American Citizens (ACS): 

Effective December 18, 2023: 

Non-emergency services (e.g. renewal of U.S. passports, Consular Reports of Birth Abroad and notarials) are available by appointment only.  Appointments will be limited during this construction period, which may result in longer wait times for appointments for some services. If an appointment is not available in Rome, please consider scheduling an appointment at any of our other Consulates General in Milan, Florence or Naples. 


Emergency passport services (e.g. replacement of lost or stolen passports) will be available from 8:30 a.m. to 10:30 a.m. Monday through Friday on a walk-in basis.  

Updated information is available at . 


For general inquiries regarding services for American citizens, please visit our Citizen Services Navigator.  Thank you for your patience! 


Lawful Permanent Residents (Green Card Holders): 

The Consular Section in Rome will continue to offer in-person Boarding Foil appointments but at reduced numbers, which may result in longer wait times. For more info regarding appointment scheduling for Boarding Foils, please email We encourage costumers in need of an urgent boarding foil to reach out to our U.S. Consulates General in Milan (, Florence (, and Naples (    

Thank you for your patience! 


Nonimmigrant Visa Services : 

The Consular Section will continue to offer in-person visa appointments but at reduced numbers, which may result in longer wait times to secure an appointment.  There will be no change in visa operations at the U.S. consulates in Milan, Naples, and Florence.  Visa applicants may wish to travel to one of the consulates for an earlier visa appointment than may be available in Rome.    


Even if you reside in Rome or select Rome as the visa processing location on your DS-160 visa application, you can change it to Milan, Naples, or Florence.  To get started, visit the Mission Italy scheduling website, pay the visa application fee, and select a location.  From your account on that website, you may request an expedited appointment at any location.  Frequently asked questions about visa appointments are here.     


There will be no change to visa applications processed through the Interview Waiver program, and there will be no change in processing times for delivery of issued visas.  Applicants will continue to receive their passports with issued visas through DHL within one week of issuance.    


There will be no change to diplomatic, official and NATO visa processing.  Please visit our website for information on diplomatic visa processing.   


Thank you for your patience!