To report the injury, illness, death or arrest of a U.S. Citizen, or to request emergency assistance for a U.S. citizen, please contact the Duty Officer at:

Embassy ROME & Consulate General FLORENCE – If you are an American citizen with an after-hours emergency in Rome or Florence, or calling about someone who is in these consular district, please call the switchboard in Rome at 06-46741 (from within Italy) or 011-39-06-46741 (from the U.S.).

Consulate General MILAN – If you are an American citizen with an after-hours emergency or calling about someone who is in Milan’s consular district, please call the switchboard at 02-290351 (from within Italy) or 011-39-02-290351 (from the U.S.).

Consulate General NAPLES – If you are an American citizen with an after-hours emergency and are within the Naples’ consular district or calling about someone who is in the Naples consular district, please call the switchboard at 081-583-8111 (from within Italy) or 011-39-081-583-8111 (from the U.S.).

For contact and address information for non-emergencies, please call the numbers provided in our Contact Information and Hours of Operation webpage.