Passport Delivery Through Private Courier Agency

Applying (by mail or in person) at the U.S. Embassy in ROME

Applicants may submit passport applications with a completed shipping order form found at the following link: MBE form or a pre-paid MBE courier shipping label.
The U.S. Embassy Rome will return passports/supporting documents to the applicant once processing has been completed.
Delivery will take place through MBE that will collect payment on delivery (27 €), or payment in advance by credit card or PayPal: one way 22 €; round trip 40 €; visit: https://www.visapassport.eu/en/rinnovo-passaporto-online/
You will receive an email with your tracking number when your passport is ready.
MBE contact information is: Tel: 06-47824139 or email: visa.roma@mbe.it

Applying (by mail or in person) at the U.S. Consulate General MILAN, U.S. Consular Agency Venice and U.S. Consular Agency Genoa

Applicants applying for passport renewal in person at the Consulate General or at a Consular Agency may either pick up their new passports in person at an appointed date and time or receive their new passport via DHL. If you prefer to receive your passport via DHL after an in-person application, please complete the DHL One-Way Shipping order form before your appointment, print out the shipping label, and present the label to the passport agent on the day of your appointment. The form can be found at the following link: DHL One-Way Shipping.

Applicants submitting their DS-82 passport renewal application by mail must submit their completed applications and supporting documents with a two-way shipping order form found at the following link: DHL Two-Way Shipping.

The U.S. Consulate General Milan will return passports/supporting documents to the applicant once processing has been completed. Applicants who apply in person have the option of in-person pick-up at the Consulate approximately two weeks after their appointment or passport delivery via DHL. Applicants who apply by mail must pay for two-way shipping and will receive their new passport via DHL.

DHL delivery may be paid online via credit card, at a cost of €17 per segment. Delivery via DHL must be paid in advance – applicants must print out the shipping label and bring it with them on the day of the interview. If multiple passport applicants reside at the same address, you can pay one DHL fee for all applicants and the passports will be shipped together.  You will receive an email with your tracking number when your passport is ready.  On the day of delivery, someone must sign for the package but it may be left with a building manager or receptionist.  If there is no one to sign for the package, the shipment will be left at the nearest DHL Service Point for 7 days.  DHL will send a daily SMS notification until the package is retrieved.

A note on insurance: In the event that a new passport is lost while in transit via courier from the Consulate to the applicant, the Consulate will replace the passport at no extra cost and insurance for one-way delivery is usually not necessary.

DHL’s customer service line is 199-199-345 in the event you require assistance.

Applying (by mail or in person) at the U.S. Consulate General FLORENCE

Applicants may receive passports and/or Consular Report of Birth Abroad certificates through MBE that will collect payment on delivery (31 €) or payment in advance by credit card or paypal (24 €)
You will receive an email with your tracking number when your passport is ready.
MBE contact information is available on the website.

Applying (by mail or in person) at the U.S. Consulate General NAPLES and U.S. Consular Agency Palermo

Applicants may submit passport applications with a completed shipping order form found at the following link: MBE FORM
Applicants may receive passports and/or Consular Report of Birth Abroad certificates through MBE that will collect payment on delivery (27 €)
You will receive an email with your tracking number when your passport is ready.
MBE contact information is available on the website.